License Transaction Error Troubleshooting:-
Blog post about the SOLIDWORKS activation error notice.
Error notice upon activation, standalone license
What exactly is stand-alone activation?
When activating and deactivating the SOLIDWORKS license, your computer talks with the SOLIDWORKS Activation manager.
The PC is registered by the Activation Manager for two reasons:
To verify that your license is not being abused
To make it easier to discover and troubleshoot activation problems.
This usually goes off without a hitch. However, you may occasionally obtain an error message.
What exactly does it say?
Errors in deactivation
It is critical that you take note of the activation error notice or snap a screenshot when it appears.
If you do this, identifying the problem will be lot easier if you need to contact your SOLIDWORKS Value Added Reseller (VAR).
When I work in support, this is by far the most common error message I get. Typically, the user has obtained a new PC and has installed SOLIDWORKS on this machine. However, the license on the old machine has not been disabled. To resolve this, launch SOLIDWORKS on your old machine, navigate to "Help"-> "Deactivate License," and follow the onscreen steps.
If you are unsure which machine the license is active on, please contact your VAR; they should be able to assist you. If your old computer has crashed and you are unable to open your old SOLIDWORKS, you should contact your VAR, who will be able to assist you with deactivating your license. You should only have your VAR deactivate your license as a last resort because you will not be able to activate the license on the computer again. This brings us to the following error notice.
No comments:
Post a Comment